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Consumer Assistance Program Frequently Asked Questions Factsheet What is the Consumer Assistance Program?
The Consumer Assistance Program (CAP) provides financial assistance for qualified owners whose vehicles fail their biennial (every-other-year) Smog Check. The statutory authority for CAP is found in the Health and Safety Code and is implemented through Regulations adopted by the Bureau of Automotive Repair (BAR). Participation in CAP programs is limited to available funds.
What kind of financial assistance is available?
CAP offers two options for consumers whose vehicles fail their biennial Smog Check:
How do I qualify for Repair Assistance?
Motorists may qualify for Repair Assistance in one of two ways:
How do I know if I’m income eligible?
The CAP application includes an income-eligible table for applicants to determine if they meet the income requirements.
Where can I get an application?
You can obtain a CAP application by visiting the BAR Web site at www.smogcheck.ca.gov or by calling the Department of Consumer Affairs Consumer Information Center at 1-800-952-5210.
How do I apply?
You must first submit an application, and have it approved, making you and your vehicle eligible for the program. Do not have any repairs done until your application has been approved. You will then receive an approval letter with a list of participating stations where you can have your vehicle repaired or dismantlers where you can take your car to have it retired.
How long will it take to process my Vehicle Retirement application?
You will receive a written response regarding your eligibility for the program within approximately six weeks.
The state used to pay consumers $500 to scrap a vehicle and now it’s offering $1,000. Why?
The program restarted on September 1, 2004. This year’s budget for Vehicle Retirement is smaller than in previous years, and that is why the state started with offering $500 to consumers to scrap their vehicles. However, to achieve the full potential of the emission-reduction benefits, the state is offering a higher dollar amount to encourage more motorists to retire their high-polluting vehicle. Can someone who already retired their vehicle at $500 be paid the difference of the increased amount? How is CAP Funded? What is a Test-Only station? What is a Gross Polluter? Why are vehicles directed to Test-Only stations?
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